Not a Right of consumers in consumer protection Act
**Core Concept**
The Consumer Protection Act (CPA) of 1986 is a legislation aimed at safeguarding the rights of consumers in India. The CPA outlines various rights and responsibilities of consumers, including the right to information, redressal, and compensation.
**Why the Correct Answer is Right**
This question requires the test-taker to identify a right that is not granted to consumers under the CPA. The correct answer is related to the concept of "right to be informed". However, the CPA does not explicitly grant the right to be informed about the quality of services or goods. This is because the CPA focuses more on the redressal of grievances and compensation for faulty goods or services, rather than providing consumers with detailed information about products.
**Why Each Wrong Option is Incorrect**
**Option A:** This option is incorrect because the right to consumer education is indeed a part of the CPA, which aims to educate consumers about their rights and responsibilities.
**Option B:** This option is incorrect because the right to be heard is a fundamental right granted to consumers under the CPA, allowing them to present their grievances before a consumer forum.
**Option C:** This option is incorrect because the right to seek redressal is a key provision of the CPA, enabling consumers to file complaints and seek compensation for faulty goods or services.
**Clinical Pearl / High-Yield Fact**
One important aspect of the CPA is that it provides for the establishment of consumer forums at the district, state, and national levels to hear and dispose of consumer complaints.
**Correct Answer: D.**