Consumer protection act includes all, except –
Correct Answer: ESI hospitals not included
Description: Consumer protection act
For the first time in India, the consumer Protection Act 1986 provided consumers a forum for speedy redressal of their grievances against medical services.
According to this act, the decision should be taken within 3-6 months.
There is no court fee payment and the person can plead his own case.
Recently even ESI hospitals have been brought within the ambit of this act.
COPRA is a piece of comprehensive legislation and recognizes six rights of consumer:-
Right to safety
Right to be informed
Right to choose
Right to be heard
Right to seek redressal
Right to consumer education
For medical negligence, complain can be given to MCI or can be filed in consumer court.
MCI can take disciplinary action, e.g. temporary or permanent cancellation of registration of concerned doctor. But, MCI cannot punish a doctor or give a compensation.
Consumer courts give compensation. The limits of consumer courts are:-
District consumer → court Up to Rs. 20 lacs.
State commission → Rs. 20 lacs to Rs. 1 crore.
National commission → Above Rs. 1 crore.
Category:
Social & Preventive Medicine
Get More
Subject Mock Tests
Practice with over 200,000 questions from various medical subjects and improve your knowledge.
Attempt a mock test nowMock Exam
Take an exam with 100 random questions selected from all subjects to test your knowledge.
Coming SoonGet More
Subject Mock Tests
Try practicing mock tests with over 200,000 questions from various medical subjects.
Attempt a mock test now